Privacy Policy

WALKFLOW provides web design and practical automation for businesses, based in Ikeja, Lagos, Nigeria. WALKFLOW is run by Joshua (Ayomide Joshua).

For any privacy question or request, email hello@walkflow.tech.

Enquiry form. When you send an enquiry, we receive what you enter: your name, email address, business name, role, website (if given), the service and industry you are interested in, your preferred start time, your message, how you prefer to be contacted, and a WhatsApp number if you choose WhatsApp. A random reference is created so a repeated submission is not saved twice.

Discovery call bookings. If you book a call through our Google Calendar booking page, Google shares the booking details with WALKFLOW’s calendar: your name, email address, the appointment time and any notes you add.

Emails you send us. When you email WALKFLOW, the message arrives in our Gmail inbox like any email.

Ask WALKFLOW assistant. Questions you type are answered on our own website server using WALKFLOW’s published website content. They are not sent to any outside AI service and are not stored after your visit. The conversation exists only in your browser tab.

WhatsApp and booking links. These take you to WhatsApp or Google. Their own privacy policies apply there.

Website hosting. Our website runs on a private server that WALKFLOW rents from Hostinger, the same provider that hosts our private automation server. The server and Hostinger may keep standard technical logs (such as IP address, time and the page or service requested) to run and protect the service. To stop abuse, our server also keeps temporary request counters per IP address, for a short time, so that repeated rapid submissions can be refused; these counters are not linked to your name or your enquiry. We do not use advertising or tracking cookies on this website. The only optional analytics we use is Google Analytics, and only if you accept it (see “Website analytics and cookies” below).

When you first visit walkflow.tech we ask whether we may use Google Analytics 4. Accept and Reject are equally easy to choose. Until you accept, Google’s analytics script is not loaded, no analytics cookies are set and nothing about your visit is sent to Google. Your choice is saved in your browser, and you can change it at any time with “Cookie settings” in the footer. Rejecting, or withdrawing, stops all analytics sending and removes the Google Analytics cookies from your browser.

If you accept, Google Analytics sets cookies (named _ga and _ga_ followed by our property ID) that keep a random identifier for your browser, and reports to Google: the pages you view (address without any search or tracking details apart from campaign tags such as utm_source), page titles, the page you came from, the approximate location, device, browser and language Google works out from your connection, and how long you stay. We use this to see which pages are useful and how many people reach us. Google acts as our service provider for this and may process the data outside your country, including in the United States.

We also record three actions, only if you accepted: a click on one of our consultation buttons (“Book a Consultation”, “Request a Call”, “Request a Consultation”); a click on the “Book a discovery call” link, which only means the link was clicked, not that a call was booked; and a successfully saved new enquiry. For these we send only the event name and the page it happened on. We never send your name, email address, phone number, business name, WhatsApp number or anything you type in the enquiry form or chat to Google, and the form’s contents are never part of any analytics event.

We do not use Google Analytics for advertising. Advertising storage, advertising data sharing, ad personalisation and Google signals are switched off. Analytics is active only on walkflow.tech; test and preview copies of the site do not run it. Google’s own privacy policy applies to the data it receives, and Google provides a browser add-on to opt out of Google Analytics everywhere.

• To reply to your enquiry and arrange a conversation about your project.
• To send you an email confirming we received your enquiry, and a small number of follow-up emails about your enquiry or a proposal we sent you. Follow-ups stop when you reply, when the enquiry is closed, or when you ask us to stop.
• To keep a private record of enquiries and bookings so nothing is missed.
• To notify WALKFLOW internally (by email or Telegram) that something needs attention.

We do not sell your information, use it for advertising, or use your enquiry for marketing unless you separately agree to that.

WALKFLOW uses its own automation server (n8n, run privately by WALKFLOW) connected to WALKFLOW’s own Google account. Website visitors do not sign in with Google on this website, and we do not access anyone else’s Google account. The connection is used only as follows:

• Gmail: to send emails from WALKFLOW’s Gmail account (enquiry confirmations, follow-ups and internal alerts), and to check new messages arriving in WALKFLOW’s inbox. For each new message the automation looks only at the sender’s address and the subject, to recognise when someone who made an enquiry has replied, so follow-up emails stop. It does not copy or store the content of emails.
• Google Sheets: to save and update enquiries, bookings, scheduled emails and problem reports in WALKFLOW’s own private business spreadsheet.
• Google Drive: only the limited file access that comes with the Google Sheets connection, used to open WALKFLOW’s own spreadsheet. We do not browse, read or change other files in Google Drive.
• Google Calendar: read-only, to see discovery-call bookings in WALKFLOW’s own calendar and record them in the spreadsheet. The automation never creates, changes or deletes calendar events.

Information received from Google is used only to provide these features for WALKFLOW. It is not sold, not used for advertising, not used to train AI models, and not shared with anyone except as described in this policy or required by law. People at WALKFLOW only look at it when needed to handle an enquiry, a booking or a problem.

WALKFLOW’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

To find businesses that may benefit from our services, WALKFLOW researches publicly available business information, such as business name, website, phone number, general business email and the name and role of an owner or manager where a business lists them publicly. We use the research services Outscraper and Hunter for this and keep the results in a private database. Any contact is made personally by WALKFLOW, never by automated messages. If you would like your business details removed, email us and we will delete them.

We use these service providers to run our website and tools. Each handles information only to provide its service to us:

• Hostinger: hosts this website and WALKFLOW’s private automation server.
• Google Analytics: website statistics, only if you accept analytics, as described above.
• Google: Gmail, Google Sheets, Google Drive and Google Calendar, as described above.
• Supabase: private databases for business research and our demo tools.
• Telegram: private notifications to WALKFLOW about new activity or problems.
• Outscraper and Hunter: business contact research, as described above.

We may also disclose information if the law requires it.

Our automation server is reachable only through encrypted connections. Its administration area is not publicly accessible, server access requires security keys rather than passwords, and the connections to Google and other services are stored encrypted on the server. Website forms are checked on the server, and secret keys are never sent to your browser. No system is perfectly secure, but we take care to limit who and what can access your information.

Enquiries, bookings and business research records are kept in WALKFLOW's private systems until we delete them. There is currently no automatic deletion after a fixed period — records are removed when you ask us to (see "Your choices and rights" below) or when WALKFLOW otherwise decides they are no longer needed. If we introduce automatic deletion after a set time in future, we will describe it here accurately rather than in advance of it existing.

You can ask us what information we hold about you, ask us to correct or delete it, or ask us to stop sending follow-up emails, by emailing hello@walkflow.tech. Depending on where you live, you may have further rights under local law, including the right to complain to your data protection authority.

WALKFLOW can disconnect its own Google account from its automation server at any time in its Google account settings.

If we change how we use information, we will update this page and the date at the top.